Keeping you safe

We’re working hard behind the scenes to make sure that we can reopen safely. We want you to know that the well-being and safety of our guests and staff is our absolute priority, and we’d like to assure you that we’re creating the safest environment possible in line with UK government advice. Keeping everyone safe and healthy is our number one goal.

Social distancing measures

Contactless ordering

We’re making it easy to order and pay from your mobile.

Cashless payment only

We’re taking cashless payment only via card, Apple Pay or Google Pay.

Reduced capacity to help social distancing

We’re monitoring capacity throughout the day to allow for social distancing and the best possible guest experience.

Clear social distancing signage

We’re installing clear signage throughout our venues to help guests keep a safe distance from one another.

Physical screens between lanes

We’re installing hygiene screens between our lanes to help physically separate guests from one another and hygiene screens will be available on request in the restaurant and bar areas.

Hygiene and disinfection measures

Surface cleaning regularly

We’re introducing enhanced cleaning measures throughout the day, which seek to disinfect high-frequency touch points, including all our bowling balls. Our karaoke booths and microphones including mesh covers will be sanitised between every use. 

Easily accessible hand sanitiser stations

We’re introducing a number of hand sanitiser stations around our venues for guests to use.

All staff in Personal Protective Equipment (PPE)

We’re introducing new Personal Protective Equipment (PPE) requirements for all our staff to help protect them and our guests. These include face shields, regular hand sanitising and a requirement to fill a pre-work health questionnaire. All our staff will now participate in COVID-19 specific training programmes instructing them how to stay safe as well as how to keep our guests safe.

Single use menus

We’ll be providing single use and digital menus for guests to order from.

Guests can wear their own shoes

We’re allowing guests to wear their own shoes to bowl where it’s safe to do so – no open toes, heels or wedges please.

Guest hygiene

As with our staff, we politely request that all our guests uphold the highest possible hygiene standards – whether it be when sneezing or coughing, through regular hand washing or the frequent application of hand sanitiser.

It’s important that you refrain from visiting our venues should you start displaying any of the symptoms associated with COVID-19. Please contact info@allstarlanes.co.uk should you need to amend your booking. 

We look forward to letting the good times roll!