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Booking Policy*
  • The family package covers up to two adults. If your group includes more than two adults on the day, an additional cost will apply to cover the difference.
  • Under 18s are allowed in venue until 7pm at Brick Lane & Holborn and until 8pm at White City & Stratford. They must be accompanied by an adult.
  • We check for ID on arrival if you're lucky enough to look under 25 years old. Accepted forms of ID include Passport, Driving Licence, Military ID Card, National ID Card, and official Age Verification Cards. Please note that only original, physical IDs are considered valid; photos and digital copies will not be accepted. Thanks for your understanding!
  • Your deposit will be redeemed against your final bill.
  • If you cancel or need to amend your booking less than 72 hours prior to your visit, your deposit will not be refunded.
  • If you're running late, we will do our best to accommodate, but are unable to allow new admission for under 18s post venue curfew and your deposit will not be refunded.

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